Garage door remote or keypad not working
Start with the battery. After that come the wall control’s lock button, a remote that lost its pairing, and a worn keypad or receiver.
What to do right now
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Step 1 Put a fresh battery in the remote. The size is printed on the old one. -
Step 2 Is the wall button’s lock or vacation mode on? Switch it off. - Step 3 Try again from right next to the door. Works there? It’s range.
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Step 4 Keypad dead but the remote works? Put a new battery in the keypad too.
Likely causes
- Dead battery The remote’s small light is dim or dark when you press a button.
- Lock button turned on The wall button works, but every remote and the keypad quit at once.
- Remote lost its pairing It quit after a power outage, even with a fresh battery in it. from$199
- Worn keypad or receiver Keypad buttons stick or fade, or the opener ignores every remote. from$199
You’ll know the exact price at the door, before work begins.
When to call us
Call if a new battery and the lock button don’t help, or the opener ignores every remote. New remotes and keypads get paired on the visit, any day 7 AM to 9 PM.
Common questions
Why does my garage remote only work up close?
Try a fresh battery first. If you put LED bulbs in the opener lately, they can drown out the remote’s signal, and bulbs sold for garage door openers solve that. Still short on range? The opener’s receiver is wearing out, and that’s a repair visit.
Can you set up a new remote or keypad?
Yes. A tech pairs new remotes and keypads with your opener on the visit. Opener repair starts at $199, and each new remote or keypad adds to that. Have the brand from the opener’s label ready when you call.